Have you lost money to a scam? Do you bank with Barclays? We can help.

 We understand that you want to recover your money as quickly as possible. As a guide, if the UK Bank settles directly then the claim could take as little as 3 weeks. If the claim needs to be sent to the Financial Ombudsman Services (FOS), it can take 6+ months. Our experienced team works hard to resolve your claim quickly. We’ll keep you informed at every step of the process.

We believe that everyone deserves justice, regardless of their financial situation. That’s why we operate on a no-win, no-fee basis. You won’t pay a penny unless we successfully recover your money. If we win, our fee is a percentage of the recovered amount, which we’ll agree upon before starting your case.

Even if your bank has refused your claim, you may still be eligible for compensation. Banks don’t always conduct thorough investigations or consider all the relevant factors. Our team will independently review your case and work to build a strong argument on your behalf.

If your debit card has been used fraudulently, the regulations state you must be refunded immediately if you’ve had money taken from your account without your permission. You must report the loss of your debit card, or any unauthorised payments, as soon as possible.

If a payment was made from a UK Bank Account to the fraudster, you are eligible to make a claim. If you are a resident of another country, then you are still eligible as long as the money was transferred from your UK Bank Account.

On 28 May 2019 UK Finance launched the Contingent Reimbursement Model Code for Authorised Push Payment Scams (‘Code’). This voluntary code (and to which the majority of the ‘big name’ banks have signed up) ensures that many victims of APP scams are reimbursed in full by their bank, provided that the victim has not acted with ‘gross negligence’ in making the payment. The Code applies to all personal customers and micro enterprises (an enterprise which employs fewer than 10 people and whose annual turnover and annual balance sheet total does not exceed €2m).

However, it is worth noting that any entitlement to any reimbursement under the Code will cover only the stolen funds and not any consequential loss claimed (for example, lost profits from a transaction for which the funds would otherwise have been used). For victims who fall outside the scope of the Code, seeking reimbursement of stolen funds from their bank can be more difficult.

• Specialist advisors are involved on every case and if necessary we will pay for specialist advice.
• Claims are professionally and individually prepared and are submitted with the relevant evidence to support such a claim.
• We believe that by taking this approach you can be confident that you have a claim with a strong prospect of success.
• Claims Supermarket will not charge you for the initial investigation and can work on a no win no fee to take a case forward.

To get started, we’ll need some basic information about your case, such as the amount lost, the date of the incident, and any relevant correspondence with your bank. Our team will guide you through the process and let you know if any additional information is needed.

We have managed claims for customers of the following banks in the UK:

• HSBC Holdings plc
• Barclays plc
• Lloyds Banking Group plc
• NatWest Group plc
• Standard Chartered plc
• Santander UK plc
• Nationwide Building Society
• Royal Bank of Scotland Group plc
• Coventry Building Society
• TSB Bank plc